“Patient Experience”

Clinical Quality Measures

• Patient Experience (10)

Organization

• U.S.-based Organizations (10)

Name

• Press Ganey Associates, Inc. (10)

Type

• For Profit Organization (10)

• Inpatient Survey (10)

Aim

• Better Care (10)

Priority

• Person- and Family-centered Care (10)

• Hospital Inpatient (10)

• Internal quality improvement (10)

• A formal consensus procedure, involving experts in relevant clinical, methodological, public health and organizational sciences (10)
• A systematic review of the clinical research literature (e.g., Cochrane Review) (10)
• Focus groups (10)
• One or more research studies published in a National Library of Medicine (NLM) indexed, peer-reviewed journal (10)

• Administrative clinical data (10)
• Patient/Individual survey (10)

Age

• Adult: 80 years old and older (10)
• Adult: 65-79 years old (10)
• Adult: 45-64 years old (10)
• Adult: 19-44 years old (10)
• Adolescent: 13-18 years old (10)
• Child: 6-12 years old (10)
• Child: Pre-school: 2-5 years old (10)
• Infant: 01-23 months old (10)
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Gender

• Either male or female (10)

Vulnerable Populations

• Unspecified (10)

• Patient-centeredness (10)