“Patient Experience”

Clinical Quality Measures

• Patient Experience (3)

Organization

• U.S.-based Organizations (3)

Name

• The Menninger Clinic (3)

Type

• Hospital/Medical Center (3)

• Menninger Quality of Care (MQOC) Survey (3)

Aim

• Better Care (3)

Priority

• Person- and Family-centered Care (3)
• Prevention and Treatment of Leading Causes of Mortality (3)

• Behavioral Health Care (3)
• Hospital Inpatient (3)
• Hospital Outpatient (1)
• Hospital – Other (2)

• Internal quality improvement (3)
• Monitoring and planning (3)
• Quality of care research (3)

• Focus groups (3)
• One or more research studies published in a National Library of Medicine (NLM) indexed, peer-reviewed journal (3)

• Patient/Individual survey (3)

Age

• Adult: 80 years old and older (3)
• Adult: 65-79 years old (3)
• Adult: 45-64 years old (3)
• Adult: 19-44 years old (3)
• Adolescent: 13-18 years old (3)
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Gender

• Either male or female (3)

Vulnerable Populations

• Does not apply to this measure (3)

• Effectiveness (3)
• Patient-centeredness (3)