“Patient Experience”

Clinical Quality Measures

• Patient Experience (52)

Organization

• U.S.-based Organizations (52)

Name

• Agency for Healthcare Research and Quality (23)
• CAHPS Consortium (23)
• National Committee for Quality Assurance (29)

Type

• Federal Government Agency [U.S.] (23)
• Health Care Accreditation Organization (29)
• Health Care Quality Collaboration (23)

• CAHPS Dental Plan Survey (7)
• CAHPS Health Plan Survey (16)
• HEDIS 2016: Health Plan Collection (29)

Aim

• Better Care (52)

Priority

• Effective Communication and Care Coordination (3)
• Health and Well-being of Communities (52)
• Person- and Family-centered Care (52)

• Managed Care Plans (52)
• Transition (3)

• Decision-making by businesses about health plan purchasing (52)
• Accreditation (52)
• Care coordination (3)
• Decision-making by consumers about health plan/provider choice (52)
• External oversight/Department of Defense/TRICARE (16)
• External oversight/Medicaid (43)
• External oversight/Medicare (8)
• External oversight/State government program (50)
• External oversight/Veterans Health Administration (7)
• Internal quality improvement (52)
• National reporting (16)
• Public reporting (29)
• Quality of care research (23)
• Show More

• A formal consensus procedure, involving experts in relevant clinical, methodological, public health and organizational sciences (52)
• Focus groups (7)
• One or more research studies published in a National Library of Medicine (NLM) indexed, peer-reviewed journal (23)

• Administrative clinical data (29)
• Patient/Individual survey (52)

Age

• Adult: 80 years old and older (28)
• Adult: 65-79 years old (28)
• Adult: 45-64 years old (28)
• Adult: 19-44 years old (28)
• Adolescent: 13-18 years old (52)
• Child: 6-12 years old (24)
• Child: Pre-school: 2-5 years old (24)
• Infant: 01-23 months old (24)
• Infant: Newborn (24)
• Show More

Gender

• Either male or female (52)

Vulnerable Populations

• Unspecified (52)

• Patient-centeredness (52)
• Timeliness (5)