“Patient Experience”

Clinical Quality Measures

• Patient Experience (10)

Organization

• U.S.-based Organizations (7)

Name

• Agency for Healthcare Research and Quality (6)
• American Academy of Ophthalmology (1)
• CAHPS Consortium (6)
• Centers for Medicare & Medicaid Services (6)
• NHS Scotland (3)
• Scottish Cancer Taskforce (3)
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Type

• Federal Government Agency [U.S.] (6)
• Health Care Quality Collaboration (6)
• Medical Specialty Society (1)
• National Government Agency [Non-U.S.] (3)

• Cancer Quality Performance Indicators (QPIs) (3)
• Eye Care Quality Measures (1)
• In-Center Hemodialysis (ICH) CAHPS Survey (6)

Aim

• Better Care (10)

Priority

• Person- and Family-centered Care (10)
• Prevention and Treatment of Leading Causes of Mortality (1)

• Ambulatory Procedure/Imaging Center (10)
• Ambulatory/Office-based Care (10)
• Hospital Inpatient (3)
• Hospital Outpatient (10)

• Collaborative inter-organizational quality improvement (6)
• External oversight/Medicare (6)
• Internal quality improvement (10)
• National reporting (3)
• Pay-for-performance (1)
• Pay-for-reporting (1)
• Public reporting (5)
• Quality of care research (6)
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• Physician Quality Reporting System (1)

• A clinical practice guideline or other peer-reviewed synthesis of the clinical research evidence (4)
• A formal consensus procedure, involving experts in relevant clinical, methodological, public health and organizational sciences (9)
• Focus groups (6)
• One or more research studies published in a National Library of Medicine (NLM) indexed, peer-reviewed journal (1)

• Administrative clinical data (7)
• Patient/Individual survey (9)
• Registry data (1)

Age

• Adult: 80 years old and older (7)
• Adult: 65-79 years old (7)
• Adult: 45-64 years old (7)
• Adult: 19-44 years old (7)
• Adolescent: 13-18 years old (7)
• Unspecified (3)
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Gender

• Either male or female (10)

Vulnerable Populations

• Does not apply to this measure (3)
• Unspecified (7)

• Effectiveness (1)
• Patient-centeredness (10)